Clear Expectations for a Smooth Notarization Experience
American Notary Services, LLC operates exclusively by appointment to ensure we provide dedicated, professional service to each client.
Advance Booking Required: All notarization services must be scheduled in advance. Walk-ins are not available.
Minimum Notice: Please schedule at least 24 hours in advance when possible. Same-day appointments may be available based on notary availability.
Confirmation Required: All appointments must be confirmed via phone or email before the notary travels to your location.
Document Review: Please provide details about your documents when scheduling so we can ensure proper preparation and compliance.
24-Hour Notice: Cancellations or reschedules must be made at least 24 hours before your scheduled appointment time.
How to Cancel: Contact us directly by phone at (801) 462-0388 or email at [email protected].
Late Cancellations: Cancellations made with less than 24 hours notice may result in a cancellation fee to cover travel time and scheduling costs.
No-Show Policy: Failure to be present at the scheduled appointment time without prior notice will result in a full service charge.
Primary Service Area: Utah County and Salt Lake County. Travel fees may apply for locations outside standard service zones.
Travel Time: Please allow adequate time for the notary to travel to your location. Appointments are scheduled with built-in travel buffers.
Travel Fees: Mobile service includes a base travel fee. Additional fees may apply for distant locations or after-hours service.
Location Changes: If your appointment location changes, please notify us immediately. Changes may affect scheduling and travel fees.
Payment at Time of Service: Payment is due at the completion of most notarization services. We accept cash or credit card.
Prepayment Required for Field & Rental Inspections: Field inspections and rental inspections require payment prior to service. Payment must be received before the appointment is scheduled.
Accepted Payment Methods: Cash or credit card only.
Receipts Provided: A receipt will be provided upon request for all services rendered.
Valid ID Required: All signers must present a current, government-issued photo ID (driver's license, passport, state ID, or military ID).
Documents Ready: Have all documents prepared and ready for signing. Unsigned documents must not be pre-filled with signatures.
All Parties Present: All individuals required to sign must be present at the appointment time. The notary cannot proceed if any signer is absent.
Mental Capacity: All signers must be of sound mind, acting willingly, and fully aware of what they are signing.
Appropriate Location: Provide a safe, well-lit, and distraction-free environment for the notarization to take place.
Payment Ready: Payment is due at the time of service. We accept cash or credit card.
Flexible Rescheduling: We understand plans change. Reschedule your appointment at no extra charge with at least 24 hours notice.
Contact Us Promptly: Call (801) 462-0388 as soon as you know you need to reschedule.
Subject to Availability: Rescheduled appointments are subject to notary availability and may not always be on your preferred date/time.
Severe Weather: In the event of hazardous weather conditions (heavy snow, ice storms, etc.), we may need to reschedule your appointment for safety reasons.
We'll Notify You: If we need to reschedule due to weather or emergencies, we will contact you as soon as possible to arrange an alternative time.
No Cancellation Fees: Weather-related or emergency cancellations by either party will not incur any fees.
We're here to help clarify any scheduling questions or special circumstances. Contact us directly to discuss your notarization needs.
Available Monday - Saturday: 8:00 AM - 8:00 PM